Returns Policy

We want you to be completely satisfied with your purchase. If for any reason you're not, most new and unopened items can be returned within 30 days of delivery for a full refund. If the return is due to our error (such as receiving an incorrect or defective item), we’ll cover the return shipping costs. Refund Timeline Once you hand your return package to the shipper, here’s what to expect: 5–10 business days for the item to reach us 3–5 business days for us to inspect and process your return 5–10 business days for your bank to complete the refund While it may take up to 4 weeks for your refund to appear, many are processed much faster.

Easy Return Process To return an item: Log in to your account Navigate to ‘Complete Orders’ under My Account Click on ‘Return Item(s)’ next to the relevant order We’ll keep you updated by email once your return is received and your refund is processed.

Shipping Overview

We’re proud to offer worldwide shipping to most destinations. While we aim to reach as many customers as possible, please note that some products may have shipping restrictions and may not be eligible for international delivery.

When you place an order, we’ll provide an estimated delivery window based on: Item availability Chosen shipping method Destination Shipping estimates will be displayed at checkout or on the shipping quote page, depending on the carrier you select.

Shipping rates are primarily based on item weight. You can find the exact weight of each product on its detail page. In line with carrier policies, all item weights are rounded up to the nearest full pound for accurate shipping calculations.